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OpenI Partners LLP · Legal

Terms of Use

Version 2.0 · Effective 1 November 2023 · Last updated 9 October 2026

Please read these terms carefully before using this site.

1. Introduction

OpenI Partners LLP ("OpenI", "us", "our" or "we") provides this website (www.openi.ai) and platform (app.openi.ai), together the "Site", to the user ("you", "your") under the following terms and conditions (this "Agreement" or "Terms of Use"). By using our Site or submitting any information to us, you agree to be bound by this Agreement and any amendments to it. If you do not agree, please do not use the Site.

You must be at least 18 years old to use the Site. If you use the Site on behalf of a company, institution or other organisation, you confirm that you are authorised to accept this Agreement on its behalf, and "you" includes that organisation.

2. Additional terms

Other terms and conditions also apply to your use of our Site:

  • Acceptable Use Policy: sets out the permitted and prohibited uses of our Site, including the standards that apply to anything you post or upload.
  • Privacy Policy: sets out how we process personal data we collect from you or that you provide to us.
  • Cookie Policy: sets out the cookies we place on your device and how you can control them.

3. Plans, fees and payment

Access to the website (www.openi.ai) is free of charge.

Access to the platform (app.openi.ai) requires an account. When you register you choose a persona (for example start-up, corporate, investor, academia, government, incubator or accelerator) and provide information about yourself and your organisation, which may include details of your business, funding and intellectual property. You must keep this information accurate and up to date. We may decline or restrict registration where the information provided is incomplete or the intended use is not a business use.

We offer the following plans, as described on the pricing page at openi.ai (the "Pricing Page"):

  • Free plan: limited features at no charge.
  • Pro plan: a paid monthly/annually subscription for individual and small-team business users.
  • Enterprise plan: a paid monthly/ annually subscription for corporates, investors and institutions. Enterprise customers may instead sign a separate order form or master agreement with us; where they do, that document prevails over this section to the extent of any conflict.

Paid plans are billed monthly in advance at the price shown on the Pricing Page at the time of purchase. Prices are exclusive of GST and any other applicable taxes, which will be added to your invoice. Your subscription renews automatically each month until you cancel. You may cancel at any time from your account settings or by writing to info@openi.ai; cancellation takes effect at the end of the current billing period and you will keep access until then. Except where required by law, fees already paid are not refundable for any unused portion of a billing period or unused features.

We may change plan prices or features by giving you at least 30 days' notice by e-mail or through the platform at our sole discretion; the new price applies from your next renewal after the notice period. If a payment fails or is not made by the due date, we may suspend your access to paid features until payment is received.

In addition to our other rights and remedies, we may suspend or terminate your access to the platform immediately if: your subscription has expired or a payment is overdue; you failed, after reasonable notice, to provide information we need to give you access; this Agreement is ended in accordance with its terms; or we consider that you have breached any provision of this Agreement.

4. Suspension or withdrawal of our Site

We do not guarantee that our Site, or any content on it, will always be available or uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our Site for business and operational reasons, and will try to give you reasonable notice where practicable. You are responsible for ensuring that all persons who access our Site through your internet connection or account are aware of, and comply with, these Terms of Use and other applicable terms.

5. Account safety

If you choose, or are given, a username, password or any other piece of information as part of our security procedures, you must treat it as confidential and must not disclose it to any third party. We may disable any user identification code or password at any time if, in our reasonable opinion, you have failed to comply with these Terms of Use. If you know or suspect that anyone other than you knows your username or password, you must promptly notify us at info@openi.ai.

6. AI-generated content and platform information

The Site uses artificial intelligence to organise information about start-ups and to generate search results, innovation maps, evaluation scores (including our 8-vector evaluation), rankings, summaries and recommendations ("AI Output"). AI Output is generated automatically from data that may be incomplete, out of date or drawn from third-party and public sources. It is provided for general information only, may contain errors, and does not constitute investment, financial, legal, technical or other professional advice, nor a recommendation to engage, invest in or contract with any start-up or other user. You are responsible for independently verifying any information before relying on it, including conducting your own due diligence, and for any decision you make on the basis of AI Output.

Start-up and organisation profiles on the Site are provided by the relevant users or compiled from third-party sources. We do not verify them and do not guarantee that any user is who they say they are or that their information is accurate.

7. No representations or warranties

Your access to the Site is at your sole risk. The information, recommendations and services on the Site are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. We make no representation as to the completeness or accuracy of the information on the Site. That information is not intended to amount to advice on which you should rely, and you should obtain professional or specialist advice before taking, or refraining from, any action on the basis of content on our Site. We do not warrant that the Site will meet your requirements, be error-free or secure, or that any results obtained from it will be accurate or reliable. To the extent permitted by law, we assume no liability for errors or omissions in the content of the Site. We have not reviewed all links provided on the Site and are not responsible for the content of other websites; you follow links at your own risk. We do not guarantee continuous availability of the service.

8. Indemnification

You agree to indemnify, defend and hold harmless OpenI, our affiliates and licensors, and each of our officers, partners, directors, employees, attorneys and agents from and against any and all claims, actions, liabilities, damages, losses, costs, expenses and fees of any kind (including reasonable attorneys' fees and legal costs) arising from or relating to: your use of the Site or any breach of these Terms of Use or of any other agreement with OpenI; any breach by you of applicable law, rules or regulations; fraud committed by you; your infringement of any intellectual property or other right of any person or entity; or any threatening, libellous, obscene, harassing or offensive material posted or transmitted by you on the Site.

9. Limitation of liability

To the fullest extent permitted by applicable law, in no event shall OpenI be liable for any indirect, punitive, incidental, special or consequential damages, or for any loss of profits, revenue, business, goodwill or data, whether based on contract, tort (including negligence), strict liability or otherwise, even if OpenI has been advised of the possibility of such damages. Without limiting the foregoing, OpenI's aggregate liability arising out of or in connection with this Agreement or the services, whether in contract, tort (including negligence), warranty or otherwise, shall not exceed the total fees paid by you to OpenI in the twelve (12) months immediately preceding the event giving rise to the claim, or INR 10,000 (Indian Rupees Ten Thousand), whichever is greater. If applicable law does not permit the exclusion of certain warranties or the limitation or exclusion of liability, the scope and duration of such exclusions and the extent of OpenI's liability shall be the minimum permitted under applicable law.

10. Changes to the terms and termination

We may change these terms, change the Site, stop providing the Site or any service, or introduce usage limits. Where a change is material, we will notify you through the platform at least 30 days before it takes effect; other changes take effect when posted. Your continued use of the Site after a change takes effect means you accept the updated terms. If you object to a change, you may stop using the Site and, if you are on a paid plan, cancel your subscription with effect from the end of the current billing period. We may suspend or terminate your access to the Site at any time if, in our reasonable determination, you violate any provision of these Terms of Use, and otherwise on reasonable notice. Provisions which by their nature should survive termination, including ownership provisions, warranty disclaimers, indemnities and limitations of liability, will continue to apply.

11. Intellectual property

OpenI (and its licensors, where applicable) owns all right, title and interest, including all intellectual property rights, in and to the Site, the platform, our products and services, and their text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, artwork, data compilations (including our innovation maps and evaluation models) and computer code. You retain ownership of the content and information you provide to us (see section 13). If you give us suggestions, ideas, enhancement requests, feedback or recommendations, you grant us a perpetual, irrevocable, royalty-free licence to use them without obligation to you.

Third-party trademarks may appear on this Site and all rights in them are reserved to their respective owners; you need the owner's permission for any use. This Agreement does not constitute a sale and does not convey to you any rights of ownership in or related to the Site or the services. You may download information that we make available for download provided that you do not remove any proprietary notices, do not modify it, use it only for your own business purposes within your organisation and do not republish, redistribute or exploit it, and do not make any representations or warranties about it.

The "OpenI" name and logo are registered trademarks of OpenI Partners LLP in India. You cannot use them without our prior written approval.

12. Restricted actions

You shall not: (i) licence, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Site or any data obtained from it; (ii) modify or make derivative works based on the service; (iii) "frame" or "mirror" any part of the Site on any other server or device; (iv) reverse engineer or access the Site in order to build a competitive product or service or copy its ideas, features, functions or graphics; (v) launch any automated program or script, including web spiders, crawlers, bots, scrapers, viruses or worms, or any program that makes multiple server requests per second or unduly burdens the Site; (vi) scrape, harvest, bulk-download or systematically extract start-up profiles, evaluation scores, innovation maps or other data from the Site, whether manually or by automated means, except through export features we expressly provide; or (vii) use any content or data from the Site to train, fine-tune or evaluate any machine-learning or artificial-intelligence model.

You shall not: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable law; (ii) send or store infringing, obscene, threatening, libellous or otherwise unlawful or tortious material, including material harmful to children or violating third-party privacy rights; (iii) send or store material containing viruses, worms, Trojan horses or other harmful code; (iv) interfere with or disrupt the integrity or performance of the Site or the data in it; (v) attempt to gain unauthorised access to the Site or its related systems or networks; or (vi) host, display, upload, modify, publish, transmit, store, update or share any information that belongs to another person and to which you have no right.

OpenI may investigate and prosecute violations of the above to the fullest extent of the law and may cooperate with law-enforcement authorities. OpenI has no obligation to monitor your use of the Site but may do so to operate the Site, ensure compliance with this Agreement, or comply with law or the order of a court or government body. OpenI may remove or disable access to any content that it considers, in its sole discretion, to violate this Agreement or to be harmful to the Site.

13. Content you upload and the licence you give us

Whenever you upload content to our Site or contact other users through it, you must comply with the content standards in our Acceptable Use Policy. You warrant that your contributions comply with those standards and will indemnify us for any breach of that warranty. You retain all ownership rights in your content.

To operate the Site, you grant OpenI a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, process, display, adapt (for example, to generate evaluation scores and summaries) and transmit your content and profile information, and to make it available to other users of the Site in accordance with the functionality of the Site and your profile privacy settings. Information you mark as confidential, or that we tell you will be kept confidential (for example detailed funding or unpublished patent information provided during registration), will be used only to provide and improve the service and will not be displayed to other users without your consent.

We may use your name, logo and publicly visible profile to promote the Site only with your prior consent, which you may withdraw at any time. The licence above ends when you delete the content or close your account, except that (a) copies may remain in routine backups for a limited period, (b) content already shared with other users in connection with a challenge, application or transaction may be retained by them, and (c) we may retain aggregated or anonymised data that does not identify you or your organisation.

In connection with a complaint, we may disclose your identity or contact information to any third party who claims that content you posted or uploaded violates their intellectual property or privacy rights as permitted under the applicable law, a court order or a competent government request. We may remove any content you have uploaded if, in our opinion, it does not comply with our Acceptable Use Policy. You are solely responsible for securing and backing up your content.

14. Linking to our Site

With our prior approval, you may link to our home page in a way that is fair and legal and does not damage or take advantage of our reputation. You must not establish a link that suggests any form of association, approval or endorsement by us where none exists, or link from a website you do not own. Our Site must not be framed on any other site. We may withdraw linking permission without notice. If you wish to link to or use content on our Site other than as set out above, please contact us.

15. Force majeure

OpenI shall not be liable for any failure to perform its obligations under this Agreement if performance is prevented, hindered or delayed by causes beyond its reasonable control, including internet, network, computer, telecommunication or electrical power failures, strikes, lock-outs or other industrial disputes, riots, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, breakdown of plant or machinery, acts of God, epidemics, war, governmental actions or orders, or orders of any court or tribunal (a "Force Majeure Event"). Our obligations under this Agreement are suspended for as long as the Force Majeure Event continues.

16. Governing law and jurisdiction

This Agreement shall be governed by the laws of India, and the courts at Bengaluru, Karnataka shall have exclusive jurisdiction over any dispute arising under it.

17. General terms and contact

If any provision of this Agreement or related policies is declared by a court of competent jurisdiction to be illegal, void or unenforceable, the remainder will continue in full force and effect and the provision will be interpreted so as reasonably to give effect to the parties' intent. This Agreement (including additional terms we provide when you use a feature of the services) is the entire agreement between us regarding the services and supersedes all prior agreements. In the event of any inconsistency between this Agreement and another agreement executed between you and OpenI, this Agreement prevails unless the other agreement expressly states otherwise or is an enterprise order form or master agreement (see section 3). Our failure to enforce a breach does not waive our right to enforce this Agreement. You may not assign or transfer this Agreement without our consent; OpenI may assign it to its affiliates or to a party that acquires its business. There are no third-party beneficiaries to this Agreement.

Questions about these terms: OpenI Partners LLP, NESCO IT Park, Building 4, North Wing, Western Express Hwy, Goregaon, Mumbai, Maharashtra 400063

E-mail: info@openi.ai.

Cookie Policy

Effective 1 November 2023

1. Introduction

OpenI Partners LLP ("OpenI", "us", "our" or "we") uses cookies on our website (www.openi.ai) and platform (app.openi.ai), together the "Site", to distinguish you from other users, provide a good experience and improve the Site. When you first visit the Site we show a cookie banner. Strictly necessary cookies are set automatically; all other cookies are set only if you accept them in the banner. You can change your choice at any time using the cookie settings link on the Site or your browser settings.

2. What a cookie is

A cookie is a small file of letters and numbers that we store on your browser or device. Cookies contain information that is transferred to your device and read by the Site on later visits.

3. Cookies we use

CategoryPurposeConsent needed?Expiry
Strictly necessaryRequired for the Site to work, e.g. logging in to secure areas, security and load balancing.Not required (essential)Session or up to 12 months
Analytical / performanceCount visitors and see how they move around the Site so we can improve it (Google Analytics).YesUp to 6 months
FunctionalityRecognise you when you return, remember preferences such as language or region.YesUp to 6 months

4. Google Analytics

We use Google Analytics to gather information about how the Site is used. The information is used to track and improve our service and is not used by us to identify you personally. More information on the cookies set by Google Analytics is available on Google's "Cookies & Google Analytics" page. You can disable these cookies through our cookie banner, through the opt-out browser add-on supplied by Google, or by setting your browser to reject cookies; doing so will not reduce the service we provide to you.

5. Blocking cookies

You may block cookies through your browser settings. If you block all cookies (including essential cookies) you may not be able to access all or some parts of the Site.

6. Expiry

Except for essential cookies, all cookies expire within six (6) months.

See also our Privacy Policy. By using the Site you confirm acceptance of Version 2.0 of these Terms of Use and the Cookie Policy.